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Home > Troubleshooting > Change your Apple ID region
Change your Apple ID region
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If the PrivadoVPN app is not available in your local AppStore, you can change the Apple ID region.


Before you update your location, you must spend your store credit, cancel your subscriptions, and get a payment method for your new country or region.

You can find more info at


1. Open the App Store. 

2. Open your account information in the upper right corner of the screen.

3. Tap your name; you might be asked to sign in.



4. Tap 'Country/Region'.

5. Tap 'Change Country or Region'.

6. Tap your new country or region, then review the Terms & Conditions.



7. Tap 'Agree' in the upper-right corner, then tap 'Agree' again to confirm.

8. Select a payment method and enter your new payment information and billing address, then tap 'Next'.

9. If you do not have any payment methods, you can select 'None' and insert the information generated in any online address generator into the 'Billing address' field.

10. Tap 'Next' and complete the region changes.



11. Try to install the PrivadoVPN app:


  • If you run into any issues, please contact our support team through our support center.
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