How to Perform a Speed Test
Jan 14, 2024
427
If you are experiencing a speed issue, you can perform a speed test and send the results to Privado support for investigation.
For example, you are in Frankfurt and would like to access the US server in New York. You need to test your connection speed to New York, not your local servers. If you are doing a local speed test, the results will be invalid.
1. Disconnect the VPN and visit www.speedtest.net ; click Change Server.
2. Select the server in New York (any is fine; it doesn't matter which provider in NY you select.)
3. Click Go and wait for the test to complete.
4. Copy the link with the test results and paste in into email for Privado Support Team.
5. Connect the PrivadoVPN server in New York, and click GO one more time.
6. Copy the speed test results and paste the link to the Privado Support Team email.
